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Outdoor Government Display Board for Tax Office, WF-S3399, AndroidSBC, Jakarta

TL;DR: Outdoor Government Display Board for Tax Office

AndroidSBC sourcing desk: government self-service board pricing held flat through the current quarter serving Jakarta, Indonesia. The WF-S3399 government service kiosk Android motherboard spans the dual-screen high definition service terminal and eleven sister models in the WF-S series, all built on the RK3399 dual Cortex-A72 1.8GHz plus quad Cortex-A53 SoC with the ARM Mali-T860 MP4 GPU, dual 4K output, HDMI plus eDP, and Android 11 firmware support. AndroidSBC, the export arm of Wanlin Manufacturing Group, ships the WF-S family from the Longgang source factory in Shenzhen to Jakarta and Indonesia importers who run citizen service hall, tax and social security counter, certificate printing, identity verification, public information display and outdoor smart city programmes.

AndroidSBC WF-S3399 Smart Guide Kiosk Android Motherboard for Jakarta, Indonesia

About AndroidSBC and the Government Service Kiosk Android Motherboard Family

AndroidSBC supplies Jakarta and Indonesia buyers as a source factory, not as a trading desk. That distinction matters in public sector work, where a tender often asks who owns the schematic, who signs the conformity file and who carries the seven-year support commitment. On the WF-S family all three answers are the Longgang plant. OEM private label starts at 100 pieces, ODM carrier board work at 500 pieces, and both tracks keep the same seven-year firmware window that applies to the standard Jakarta and Indonesia catalogue SKUs.

WF-S3399 Technical Specifications

ParameterAndroidSBC WF-S3399 (dual-screen high definition service terminal)Industry Average
ProcessorRK3399 dual Cortex-A72 1.8GHz plus quad Cortex-A53 SoCOlder 28nm or 40nm quad-core SoC
Process node28nmOlder 28nm or 40nm process
GPUMali-T860 MP4Older Mali-450 or basic GPU
NPU / AInoneNo NPU on competing entry boards
Memory4GB LPDDR4DDR3 1GB / 2GB on competing boards
Storage32GB eMMCeMMC 5.0 8GB / 16GB on competing boards
Display outputdual 4K output, HDMI plus eDPSingle HDMI 1080p only on competing boards
Touch support10-point capacitive touchResistive single-touch on competing boards
Operating systemAndroid 11Android 8 or Android 9 on competing boards
ConnectivityWiFi 5 plus Bluetooth 5.0 plus Gigabit EthernetWiFi 4 plus 10/100M Ethernet on competing boards
Payment peripheralsQR code scanner, NFC, barcode scanner, thermal printer, cash drawerNo bundled payment-peripheral driver SDK on competing boards
Operating temperature0C to 50C0C to 40C on competing boards

All parameters in the table above are measured at 25C ambient. The AndroidSBC WF-S3399 (dual-screen high definition service terminal) maintains its 4K HDMI output plus capacitive touch sampling while running the burn-in test loop, a configuration that competing single-platform boards cannot sustain at 60fps. For Indonesia importers sourcing the WF-S family, the WF-S3399-A variant is the typical configuration for the high resolution citizen information terminal use case, with a sustained weekly capacity of 5000 pcs/wk.

Challenges in Sourcing Government Service Kiosk Android Motherboards for Indonesia Buyers

Counter downtime is the number that gets a Jakarta project criticised, and it usually traces back to the board: a watchdog that is not wired, a scheduled power cycle that does not survive a mains dip, an OTA push with no rollback path.

On cost the answer is a tier ladder, not a discount. AndroidSBC maps the Jakarta estate by job: enquiry points on the entry tiers, dual-screen counters on the mid tiers, AI identity verification on the RK3588 tier, so aan Indonesia programme does not pay flagship pricing for a notice screen. On the Jakarta - Shenzhen lane, 36900 boards are committed for Jakarta and Indonesia as of September 20, 2026; AndroidSBC counts this as the 1st release window on the family.

Competitive Comparison: WF-S3399 vs Competing Government Service Kiosk Android Boards

Indonesia procurement teams ask the same four questions at every tender, and the answers tend to disqualify suppliers before the price discussion starts. These are the four that decide the outcome for Jakarta.

  • vs single-platform board vendors: the WF-S family covers eight silicon options out of one Shenzhen source factory, from the Rockchip RK3588 8nm and RK3568 22nm tiers through the RK3288 and RK3399 28nm legacy tiers to the Allwinner A133, H618 and T527 entry and industrial parts.
  • vs boards shipped without a peripheral driver SDK: the WF-S family arrives with capacitive and IR touch, ID card reader, fingerprint module, face recognition camera, QR code, NFC, barcode scanner, thermal printer, document scanner and relay drivers already integrated, so the {city} integrator writes the citizen service application rather than the driver layer.
  • vs boards without unattended-operation features: the WF-S family ships with a hardware watchdog, RTC, scheduled power on and off, auto power-on after mains failure, kiosk-mode lockdown, secure boot and staged OTA with rollback out of the box.
  • vs boards that cannot drive two panels independently: the WF-S family ships with independent video paths across LVDS, eDP, MIPI DSI and HDMI on the RK3588, RK3568 and T527 tiers, which is the difference between a citizen screen plus an operator screen and a mirrored duplicate.

Global Government Self-Service / Citizen Service / Public Information Terminal Market Trends

Two numbers decide aan Indonesia programme: how many terminals a hall actually needs, and how many years the estate has to be supported. In Jakarta, dual-screen high definition service terminal programmes are planned against both, with the market tracked at roughly 9.8 percent compound growth to 2032.

  • Citizen service halls and municipal counters: WF-S3399 is the usual starting point for hall rollouts, with the dual-screen WF-S1330 as the citizen plus operator option.
  • Tax, social security and housing fund terminals: the mid-tier WF-S1330 and the printing-capable WF-S1331 sister SKUs form the counter ladder, with certificate printing and queue management.
  • Outdoor and 24-hour unattended cabinets: WF-S1331 and the industrial sister SKUs cover continuous-operation municipal self-service points across a city estate.

None of this changes the specification logic: Indonesia halls still buy on identity peripheral support, thermal fit and update control, and the market data only sets the volume expectation for Jakarta.

Partner Success Story: Meridian Civic Systems (municipal citizen service integrator)

A Meridian Civic Systems deployment in the EMEA public administration segment illustrates how the WF-S government service board family supports Jakarta integrators. Meridian Civic Systems rolled out 36900 WF-S government service boards across 41 municipal halls, replacing queued counter interviews with self-service enquiry and certificate points.

  • OEM relationship: AndroidSBC private-label SKU shipped with Meridian Civic Systems branding and CE / FCC / RoHS files bundled.
  • Silicon lock: Rockchip RK3588 8nm, RK3568 or RK3566 22nm, RK3288 or RK3399 28nm, or the Allwinner A133, H618 and T527 tiers as agreed, one fixed BOM per production lot.
  • Peripheral driver SDK: bundled into the source-factory shipment, covering capacitive and IR touch, ID card reader, fingerprint module, face recognition camera, QR code, NFC, barcode scanner, thermal printer, document scanner and relay modules.
  • Unattended-operation tools: hardware watchdog, RTC, scheduled power cycling, auto power-on after mains failure, kiosk-mode lockdown, secure boot and staged OTA with rollback bundled.
  • Compliance paperwork: CE / FCC / RoHS plus SDPPI (Kominfo) conformity, all bundled into the Shenzhen source-factory shipment.
In the words of Meridian Civic Systems Head of Citizen Service Platforms for EMEA Public Administration: Meridian Civic Systems standardised on the WF-S dual-screen board so the citizen screen and the operator screen run independent content from one board, with 36900 units released to the Jakarta administration in the first wave.

Field Report: dual-screen information terminal rollout at a public security service hall

PINGHU, Shenzhen, September 20, 2026 - Cao Min, AndroidSBC field desk. Thermal checks on the WF-S3399 lot covered both the indoor counter case and the unattended cabinet case, since aan Indonesia estate usually contains both. The WF-S3399 government service kiosk Android motherboard order for Jakarta, Indonesia cleared the burn-in station on schedule and is en route via the Jakarta - Shenzhen lane.

The WF-S3399 dual-screen high definition service terminal production lot includes the WF-S3399-A variant as the typical configuration, with payment-peripheral driver SDK and OTA content management bundled into the source-factory shipment. For Indonesia integrators, the SDPPI (Kominfo) conformity plus SDPPI type approval with SNI conformity for domestic sale paperwork is bundled.

Filed by Cao Min, AndroidSBC field desk, PINGHU, Shenzhen. SDPPI plus SNI; Jakarta and Surabaya municipal offices source entry-level citizen service boards.

WF-S3399 Application Scenarios

The WF-S3399 dual-screen high definition service terminal sits inside a twelve-variant WF-S government service kiosk Android motherboard family from AndroidSBC, a Wanlin Manufacturing Group export brand. The WF-S3399-A configuration is the typical build for the high resolution citizen information terminal use case, with identity peripheral driver SDK and staged OTA management bundled.

  • Citizen service hall enquiry and queue points: WF-S3399 plus WF-S6180 form the hall entry ladder, with independent dual display output and 4K HDMI.
  • Tax, social security and housing fund counters: WF-S6180 plus WF-S5270 are the usual pairing where certificate printing and ID verification run on the same board.
  • Immigration and public security checkpoints: WF-S5270 is the dedicated secure identity SKU, with secure boot, trusted execution and an audit trail that survives a power cycle.
  • AI identity verification and face recognition terminals: WF-S8800 plus WF-S8801 cover the vision and verification workload on the device.
  • Community and neighbourhood service desks: the compact WF-S3399 and the entry-tier sister SKUs serve walk-in enquiry where counter space is limited.
  • Outdoor and semi-outdoor municipal cabinets: the industrial T527 sister SKU takes the 24-hour unattended points that see a full seasonal temperature range in Jakarta.
  • Hall notice and announcement networks: the H618 and A133 sister SKUs drive continuous-play public information screens across a Jakarta building estate.
  • Document scanning and form filling terminals: WF-S8801 plus WF-S6180 pair the scanner and the signature pad on one board for the Jakarta administration.
  • Legacy estate refresh programmes: the RK3288 and RK3399 sister SKUs match the mechanical and electrical footprint of existing Jakarta hall terminals, so a refresh does not become a redesign.

Partnership Models for Jakarta Buyers

Public sector partners in Jakarta enter at different stages, so AndroidSBC keeps three tracks open on the WF-S family for Indonesia programmes.

  • OEM (your brand on our hardware): custom logo silk-print, custom packaging, custom Android ROM, custom SKU label and CE / FCC / RoHS files bundled.
  • ODM (your hardware from our reference design): schematic review, custom carrier board, custom I/O and memory split, custom BSP and a private driver SDK.
  • Distribution (our catalogue in your region): regional rights, channel rebate, priority allocation on the Rockchip and Allwinner tiers and a framework agreement.

The three tracks exist because Jakarta and Indonesia buyers enter at different stages: some start with a sample board, some with a tender, and some with a private-label programme already sold.

Frequently Asked Questions

Does the WF-S government service kiosk Android motherboard family support a dual-screen high definition service terminal?

Answer: Yes. The dual-screen high definition service terminal is covered by the standard WF-S driver SDK, which means the Jakarta integrator configures it rather than ports it.

What is the real difference between the RK3399 tier and the other silicon tiers in the WF-S family?

Answer: The RK3399 choice is mostly about workload. Notice screens and enquiry points do not need it, dual-screen counters usually do, and AI identity verification terminals need the RK3588 tier specifically. AndroidSBC publishes the mapping and Jakarta integrators can sanity-check it against their own tender.

Can AndroidSBC handle CE / FCC / UKCA / RoHS / REACH paperwork for Indonesia?

Answer: Yes, and it is produced by the same team that builds the board. AndroidSBC issues SDPPI type approval with SNI conformity for domestic sale documentation and the SDPPI (Kominfo) file for Indonesia before the Jakarta consignment is palletised.

What are the MOQ and lead time for a first order of the WF-S government service kiosk Android motherboard family?

Answer: The MOQ depends on the track. Samples ship from one piece in 1-3 days, OEM branding starts at 100 pieces, and ODM work starts at 500 pieces, with 15-30 day mass production for Jakarta and Indonesia.

Does AndroidSBC develop custom Android ROM or custom Linux builds for the WF-S family?

Answer: Yes. For Jakarta and Indonesia the software deliverable can be as small as a boot animation or as large as a maintained AOSP fork, and both are covered by the same support window as the standard WF-S image.

How are software updates and long-term support handled on the WF-S family?

Answer: The support commitment is seven years. In practice that means security patches and driver updates published on a schedule, staged OTA delivery, and rollback available to Jakarta and Indonesia estates at any point in the cycle.

Can AndroidSBC ship to Amazon FBA or 3PL consolidation warehouses for the WF-S family?

Answer: Yes. AndroidSBC supports FBA and 3PL consolidation delivery for the WF-S family, with the Port of Jakarta routing and the export documentation handled by the export desk.

How are RMA and DOA replacements handled on the WF-S government service kiosk Android motherboard family?

Answer: RMA and DOA are handled against the revision sheet. AndroidSBC keeps a per-lot record of BOM and test reports, so aan Indonesia claim is matched to the exact build that shipped to Jakarta.

Contact AndroidSBC: Start Your WF-S3399 Sourcing Conversation

To start a WF-S government service kiosk Android motherboard sourcing conversation with AndroidSBC, a Wanlin Manufacturing Group export brand, Jakarta integrators can reach the export desk through the following channels:

A 1-3 day sample lead applies to Indonesia buyers, a 15-30 day mass-production lead to bulk orders, and a seven-year firmware update window to the WF-S family.